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| Daniel Kumevor (Middle) |
There is something
captivating about Emirates Cabin Crew and their stunning and easy recognizable
uniform. Being at the forefront of the airline and serving as the direct link
to customers, their uniform identity has won many hearts with many desiring to
have an opportunity to work there.
Daniel Kumevor is one out of
over a 100 other Ghanaian working with Emirates, an award winning global
airline while enjoying the best opportunities working in a multi-cultural
environment and living his best lifestyle.
Currently a Supervisor In-flight
Emirates, Daniel’s recounts how his remarkable journey as a Cabin Crew started off
during his first flight experience with a Ghanaian Cabin Crew member in 2008
while traveling back home with 4 other colleagues from the University of Ghana on board
Emirates. This lady after the boarding procedures caught up with them and encouraged
them to take a chance and apply for a job on their website when they needed a
job.
Two years after that
encounter, Daniel decided to apply for a job with Emirates and to his amazement,
he was selected among a few other Ghanaians to begin training and subsequently commence
work as a Cabin Crew.
Looking all dapper in his
rich chocolate color suit featuring a subtle cream and red pinstripe complemented
with a cream-colored shirt and a brown tie that has diagonal red strips, Daniel
shares his experience and life with fellow social media influencers and
journalists over lunch at the Golden Tulip Hotel.
Daniel explains his role as
a Supervisor as one that involves being well knowledgeable about all the
procedures. “I always go in anytime they need help to offer assistance. Because
I have been through all the ranks so I know what works and offer assistance.
You are trained on the service flow and how to talk to your customers such as
phrases to use for the President or a Minister and you need to be able offer
them first class treatment.”
For Daniel, aside going
through all the trainings on how to dress and look good at all times, his most gratifying
moment is to make people happy and so he always wears a smile no matter what.
Even when dealing with angry customers, all he has to do is to smile “My smile,
I have never had one (in reference to angry customers), really, I always think,
you don’t know what really happened to the person, he might not be smiling
because maybe he had an issue at the airport or maybe had a bad day”. All he
has to do is to welcome the person with a smile.
While he is flying across
the entire world for mostly 22 days and only gets off for about 8 days, Daniel
also finds fulfillment in supporting and working with other colleagues in making
an impact in the lives of others through donation and charity events.
The Emirates experience which
puts your Safety, Entertainment and Service first also compliments his natural
genes as a Ghanaian identified mostly as hospitable, honest, humble and very
happy people.
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| Myself and Laurie |
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| Myself and Yaa Somuah |
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| Myself and Daniel |
Listening attentively while Daniel
shares his life at Emirates, one thing I found really heartwarming is to see a
Ghanaian really making Ghana proud and happily making an impact on peoples
lives even if its just a smile because a smile is all it takes to make impact.
This post was originally published in the Business & Financial Times 6/4/2018
Faith Senam Ocloo
Fashion Public Relations
Fashion I Beauty I Lifestyle I Arts
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